Study

Onboarding Flow Assessment

Focused review of first-session clarity: sign-up, permissions, first value moment, and early return cues.

Remote 7–10 business days From ฿32,000
Person holding a phone while reviewing printed flow sketches

Who it is for

Teams shipping a new first-run experience or struggling with early drop-off.

What you leave with

Annotated first-session path with clarity issues ranked by impact on completion.

Where we work

Remote from Bangkok.

Included

  • First-session walkthrough across devices
  • Permission and account-friction notes
  • First-value timing assessment
  • Prioritized fix list for the next release

Outside this engagement

  • Copywriting of full onboarding scripts
  • A/B test design beyond high-level suggestions

How the work unfolds

Staging or production access for first-run paths; screenshots of regional variants if any.

Capture current first-run flows

Walk sessions as new users

Score clarity and pace

Deliver ranked fixes